Job Description
Our client is recruiting a Credit Control Assistant.
About the role
Reporting to the Credit Controller and will be responsible for chasing/collecting outstanding debt from clients, processing the payments/allocations and reconciliation of accounts.
Responsibilities
- Assist in debt collection - direct clients, agents and brokers
- Process payments received - cheques/internet banking
- Update cheque tracking system
- Monitor/process and upload standing order/direct debit
- Ensure timely input in AS400
- Allocate payment received from Brokers, follow up on overdue premiums and ensure that payments are received and perform quarterly reconciliation.
- Monitor the timely sending out of reminders/‘Mise en Demeure’ and follow up for unsettled accounts
- Attend to customer’s queries - including banks, agents and brokers - in a timely manner and handle any dispute
- Process payments received and ensure that they are lodged promptly
- Follow up on credit restrictions
- Prepare and dispatch Statements of Accounts
- Prepare dossiers for cancellation of policies and Loans and Default client’s cases to be referred to Attorney orCommissioner for protection of Borrowers. Liaise and follow up on cases already referred.
- Contact customers, agents, banks or brokers for outstanding payments. Arrange for appointment to discuss/set up repayment plans. Record arrangements.
- Prepare monthly reports when required
- Regularly carry out the maintenance of files on the computer system
Candidate’s Profile
- Higher School Certificate (HSC) or equivalent (Mathematics and Accounting at principal level would be an advantage)
- At least 2 years’ working experience in a similar position
- Fully conversant with MS Office Tools (Word, Excel and PowerPoint)
- Outgoing personality, with excellent oral and written communication skills
- Be a good team player
- Good planning and organisation skills
- Be able to work under pressure
Proactive reserves the right:
- To call only the shortlisted candidates for interview.
- Not to make any appointment following this advertisement nor to assign any reason whatsoever for accepting or rejecting any candidate.