Job Description

Our client is recruiting a Credit Control Assistant.

About the role

Reporting to the Credit Controller and will be responsible for chasing/collecting outstanding debt from clients, processing the payments/allocations and reconciliation of accounts.

Responsibilities

• Assist in debt collection - direct clients, agents and brokers
• Process payments received - cheques/internet banking
• Update cheque tracking system
• Monitor/process and upload standing order/direct debit
• Ensure timely input in AS400
• Allocate payment received from Brokers, follow up on overdue premiums and ensure that payments are received and perform quarterly reconciliation.
• Monitor the timely sending out of reminders/‘Mise en Demeure’ and follow up for unsettled accounts
• Attend to customer’s queries - including banks, agents and brokers - in a timely manner and handle any dispute
• Process payments received and ensure that they are lodged promptly
• Follow up on credit restrictions
• Prepare and dispatch Statements of Accounts
• Prepare dossiers for cancellation of policies and Loans and Default client’s cases to be referred to Attorney orCommissioner for protection of Borrowers. Liaise and follow up on cases already referred.
• Contact customers, agents, banks or brokers for outstanding payments. Arrange for appointment to discuss/set up repayment plans. Record arrangements.
• Prepare monthly reports when required
• Regularly carry out the maintenance of files on the computer system

 Candidate’s Profile

• Higher School Certificate (HSC) or equivalent (Mathematics and Accounting at principal level would be an advantage)
• At least 2 years’ working experience in a similar position
• Fully conversant with MS Office Tools (Word, Excel and PowerPoint)
• Outgoing personality, with excellent oral and written communication skills
• Be a good team player
• Good planning and organisation skills
• Be able to work under pressure

Proactive reserves the right: 

• To call only the shortlisted candidates for interview. 
• Not to make any appointment following this advertisement nor to assign any reason whatsoever for accepting or rejecting any candidate.