Job Title: Commercial - HORECA

Job Summary:

Our Client is looking a dynamic and results-oriented Commercial professional to join our team. The ideal candidate will be responsible for driving sales and business growth within the HORECA sector. This role involves developing and maintaining strong relationships with key clients in the hotel, restaurant, and café industry, understanding their needs, and providing tailored solutions to meet their requirements.

Key Responsibilities:

1. Sales Development:
   • Identify and target potential clients in the HORECA sector.
   • Develop and implement sales strategies to achieve business objectives and sales targets.
   • Conduct market research to understand market trends, customer needs, and competitive landscape.
2. Client Relationship Management:
   • Build and maintain strong, long-lasting relationships with key clients.
   • Understand client needs and provide customized solutions to meet their requirements.
   • Regularly visit clients to ensure satisfaction and address any issues or concerns.
3. Negotiation and Contract Management:
   • Negotiate contracts, pricing, and terms with clients.
   • Ensure compliance with company policies and procedures.
   • Monitor and manage contract renewals and extensions.
4. Promotion and Marketing:
   • Collaborate with the marketing team to develop promotional activities and campaigns.
   • Organize and participate in industry events, trade shows, and exhibitions.
   • Promote the company's products and services to the HORECA sector.
5. Reporting and Analysis:
   • Prepare and present regular sales reports, forecasts, and performance analyses.
   • Monitor sales performance and provide recommendations for improvement.
   • Analyze market trends and provide insights to the management team.
6. Team Collaboration:
   • Work closely with the sales, marketing, and product development teams.
   • Provide feedback and insights from the market to help improve products and services.
   • Support team members and contribute to a positive team environment.

Qualifications and Experience:

• Bachelor's degree in Business, Marketing, Hospitality Management, or a related field.
• Minimum 2  years of experience in sales, preferably within the HORECA sector.
• Strong understanding of the HORECA industry and market dynamics.
• Excellent communication, negotiation, and interpersonal skills.
• Proven track record of achieving sales targets and driving business growth.
• Ability to work independently and as part of a team.

Our Client is looking for a Finance Manager who will report to the Chief Executive Officer and to the Group CFO.

Job Overview:

The Finance Manager will be responsible for day-to-day support which includes managing the Finance & Accounting function and ensuring completeness of information and quality control over financial transactions and financial reporting.

Responsibilities and Duties:

• Constantly review the accounting processes and drive improvements accordingly.
• Review, document, implement and monitor the finance policies and procedures, incorporating both accounting policies and internal control procedures.
• Oversee the preparation of the management and statutory accounts.
• Present accurate and timely financial information to Management.
• Responsible for the inventory process and procedures and ensure a proper analysis of stock variances.
• Ensure that the accounts payable and receivable functions are efficient and conduct regular meetings with the team for monitoring and recovery.
• Timely submission of month-end reports to the Head Office.
• Plan the external audits and ensure that the audits are carried out within the set timelines.
• Liaise with the internal and external auditors to ensure relevant audit issues are addressed and internal controls are monitored.
• Oversee compliance to all tax and regulatory issues.
• Prepare the annual operating budget of the entities in the Group to ensure that all financial objectives are met.
• Collaborate with the various managers and HoDs, coordinate and direct the preparation of the budget, financial forecasts and report variances.
• Analyze and interpret the monthly performance of the companies through variance analysis with budgets and/or targets.
• Provide in-depth analysis of group business performance, comment on the operations and performance and recommend corrective actions.
• Review the daily cash position of the Group and ensure that funds are available for the proper running of day-to-day operations.
• Establish good credit terms with service providers and ensure proper payment management.
• Assist the Group CFO and CEO to develop strategies that work to minimize financial risk.
• Ensure that physical existence and valuation of the assets are correctly reported in the financial statements through the Fixed Asset Register (FAR).
• Liaise with the banks, financial institutions, and other stakeholders as and when required are submitted within the statutory time frame.
• Perform any other cognate duties as would be requested by Management.

Qualifications and Experience

• ACCA Qualified (or equivalent)
• Minimum of 8 to 10 years’ working experience with a previous experience as Finance Manager
• Prior experience of group accounting including consolidation of financial statements
• Conversant with Microsoft tools and accounting software
• Good knowledge of IFRS and Group consolidation principles
• Previous experience in hospitality will be an advantage 

Skills

• Good communication skills (oral and written)
• Fast learner
• Ability to work to under pressure with tight deadlines
• Strong analytical skills.
• Team management and leadership

Our client is recruiting a Junior Accountant to report to the Senior Accountant.

Responsibilities:

• Generate financial reports such as cashbooks, bank reconciliations, debtors and creditors reports and any other relevant reports as requested by the senior accountants;
• Generate management accounts on a periodic basis or at such intervals as may be requested.
• Assist senior accountants with all filing formalities
• Input accounting transactions and prepare monthly bank reconciliations on the chosen accounting software (FYI: Quickbooks);
• Assist the senior accountants with the preparation of IFRS financial statements where needed
• Assist the senior accountants in handling audit queries
• Assist the senior accountants with the preparation and filing of all tax returns whether annual, APS, VAT and/or TDS as the case may be
• Assist the senior accountants with completion and submission of FSC Surveys

Qualifications and Education   

• University Degree(Bac+3/Undergarduate)       
• ACCA Level 1 minimum (preferably well into level 2)
• 3 years minimum experience in accounting   

Skills 

• Excellent communication skills              
• Fluent in both written and spoken French and English        

Proactive Talent Solutions reserves the right:

To call only the shortlisted candidates for interview.

Not to make any appointment following this advertisement nor to assign any reason whatsoever for accepting or rejecting any candidate.

Our client a leading law firm in Mauritius is recruiting a Senior Accountant who will report directly to the CEO/Board of Directors.

Main responsibilities:

• Prepare cashbooks, bank reconciliations, general ledgers, periodic management accounts and annual financial statements
• Prepare IFRS accounts, management accounts or financial statements as the case may be in accordance with international accounting principles and standards
• Consolidate accounts
• Experience with complex accounting such as CFD trading
• Prepare/compute and attend to filing of all tax returns whether annual, APS, VAT and/or TDS
• Ensure orderly maintenance of client accounting records both in physical and electronic files
• Ensure orderly maintenance of client accounting records on Quickbooks (online and desktop) . Practical knowledge of Odoo and Xero would be an advantage.
• Provide support to the directors in preparation of complex accounting strategies and/or financial statements
• Liaising with clients as and when required
• Generally assisting the administration team with financial, tax and general accounting queries
• Attend to the timely completion and submission of FSC Surveys
• Liaise with the Mauritius Revenue Autority in relation to any accounting and/or tax matters including annual APS, TDS or VAT
• Assist and liaise with the Mauritius Revenue Authority in relation to applications for tax rulings
• Assisting with billing procedures

Qualifications and Education:

• 8 years minimum experience in accounting including at least 2 in a senior position
• University Degree(Bac+3/Undergraduate)
• Fully qualified Accountant(ACCA, ICAEW, CIMA)
• Member of MIPA

Skills

• Excellent communication skills. Must be fluent in English and French (both written and spoken) 
• Highest degree of integrity and honesty
• Able to lead, supervise and empower a team of junior accountants
• Accountable and dependable
• Can do attitude

Our client is recruiting an Administrative Assistant

Job Summary: We are seeking a detail-oriented and organized Administrative Assistant to manage our reception and ensure the smooth running of our client’s office. The ideal candidate will handle a variety of tasks including taking calls, organizing meetings, ordering stationery and consumables, managing staff records, and supporting the Director in the office administration including company’s car management. 

Key Responsibilities:

• Reception and Office Management:
  • Answer and direct phone calls
  • Welcoming office visitors
  • Organize and schedule meetings
  • Liaison with service provider for office cleaning.
  • Enforce office protocols and policies
• Stationery and Consumables Orders:
  • Maintain inventory and place orders as needed
• Staff Records Management:
  • Record and manage staff leaves and travelling details
• Director's Support:
  • Coordinate car servicing and manage insurance renewals
  • Administer company’s medical renewals and claims
• Directory Maintenance:
  • Update and review office, supplier, and contractor directories
• Support to personnel:

• • Provide administrative support to the QS & assistants to QS in their day to day duties, including assistance to tender preparation and it management.

• Invoicing and Filing:
  • Prepare and manage invoicing including follow up payments
  • General filing and document management
  • Submit and reconcile expense reports & liaison with company’s accountant 

Requirements:

• Proven experience as an Administrative Assistant or in a similar role
• HSC/BAC
• Proficiency in MS Office (MS Excel and MS Word, in particular)
• Excellent time management skills and the ability to prioritize work
• Attention to detail and problem-solving skills
• Strong organizational and planning skills
• Excellent written and verbal communication skills

Proactive Talent Solutions reserves the right:

• To call only the shortlisted candidates for interview.
• Not to make any appointment following this advertisement nor to assign any reason whatsoever for accepting or rejecting any candidate.

Our client is recruiting a Payroll & Compliance Lead to report to the Head of People Performance and Reward.

The selected candidate will be involved in shaping the employees’ compensation, benefits, and compliance strategies. They are looking for a proactive individual who excels in managing cross-functional projects, ensuring HR compliance, and overseeing day-to-day compensation tasks.

What you will be doing:

• Oversee the monthly payroll processing for multiple Business Units, ensuring timely salary disbursements and adherence to payroll calendars.
• Lead the review of payroll processes, propose improvements, and drive digitalization efforts to streamline operations and minimize errors.
• Serve as the primary super-user for our HR Payroll systems.
• Lead the annual update of salary scales, incorporating adjustments from Collective Agreements and market changes.
• Assist in reviewing and modifying compensation programs, supporting the design of total rewards programs, and formalizing benefits plans.
• Lead internal projects related to payroll process improvements and HR compliance audits

What are we looking for?

• More than 5 years of HR experience.
• Strong knowledge of employment terms and regulations.
• Extensive experience with Mauritian market payroll regulations.
• Proficiency in HRIS or payroll software.
• Strong project management skills.
• Bachelor’s degree in general management, business administration, or related field.

Proactive Talent Solutions reserves the right:

To call only the shortlisted candidates for interview.

Not to make any appointment following this advertisement nor to assign any reason whatsoever for accepting or rejecting any candidate.

Our Client is looking for an HR System Specialist 

Main objectives of this position:

Responsible for coordinating and reporting on HR system activities, maintaining performance management systems and HR tools, training users and tracking usage, and conducting HR audits. This role ensures effective goal setting, monitoring, and continuous improvement of HR processes to enhance overall organizational performance through use of key metrics.

Main Responsibilities:

Maintain the HR Systems, including Performance Management System (framework, tools, training), HRMS, LMS,  recruitment system, etc.

Jockey the Performance Management Cycle of the Group and ensure compliance with policy and targets.

Ensure that all HR teams and managers are trained and satisfied with the quality and accuracy of the newly implemented HRMS (i.e., Vipertex, Sicorax, Alfred, Freshteam, or any replacement).

Conduct HR Audits across the BUs (and other territories) and support BU-HR to create action plans to mitigate gaps.

Jockey and ensure the completion of all mandatory online training programs on LMS. Ensure that all employees are trained and have access to HR systems to improve their employee experience.

Responsible for HR data and analytics and HR dashboards such as MIS to improve HR processes and outcomes.

Qualifications and Education:

Degree or postgraduate degree in relevant field (e.g. Accounting, Finance, Business Administration)

At least 2 years experience in relevant field (e.g. audit, performance management, data analytics, HR systems)

Candidate profile:

Strong analytical and project management skills

Excellent communication and training skills

Proficiency in HRIS or payroll software

Our Client is looking for a Client Services Representative

Job Overview

The Client Services Representative will provide administrative support to the Sales and Marketing Department. Key responsibilities include client renewal processes, client onboarding, invoicing, and reporting. The role requires effective collaboration with various teams to maintain strong working relationships and support the efficient management of local and overseas clients.

Key Responsibilities

Sales and Marketing Support

• Provide consistent administrative support for client renewals, onboarding, invoicing, and reporting.
• Assist the Head Client Services & Account Management in implementing key processes within the Sales and Marketing department.
• Facilitate sales objectives by providing back-office support for Business Development Managers.
• Train and support new and existing Sales team members on enhancements or refresher topics.
• Provide reporting support to the Sales community and other relevant teams.
• Maintain updates of all processes for the Region.
• Ensure compliance with Salesforce.

Account Management and Business Development

• Support Sales team in adhering to the 120-day renewal process.
• Share pipeline reports indicating renewal and new business close dates with necessary actions.
• Assist with the operational implementation of new accounts.
• Oversee the digital product client roll-out process for the region.
• Support renewal discussions, including quote creation, pricing, and approval workflow.
• Assist at client events and manage leads.
• Manage the end-to-end new client set-up.

Compliance and Contract Management

• Track and manage all contracts, ensuring storage for audit compliance.
• Ensure necessary approvals are documented and saved in Salesforce.
• Regularly review the contract spreadsheet.
• Identify and escalate non-standard requests to Commercial Services or Legal.

Invoicing

• Assist with the compilation of monthly invoicing templates.
• Ensure invoicing is processed and issued on time.
• Maintain records of invoicing and share information with Finance.

Analysis and Reporting

• Support the renewal and business review process.
• Generate client-specific activity and utilization reports.
• Review reports with relevant managers to ensure accuracy and address potential service issues.

Quality of Service Management

• Maintain data accuracy and integrity in Salesforce.
• Ensure timely completion of onboarding procedures.
• Liaise between delivery experts and clients to ensure quality delivery.
• Review and update operational information.

Job Requirements

Skills and Knowledge

• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Proficient in MS Word, Excel, PowerPoint, and CRM applications.
• Ability to work autonomously and as part of a team.
• Cultural sensitivity and awareness.

Experience

• Minimum 2 years of experience in a customer services or sales support role.
• Experience in a cross-border sales environment is valuable.
• Experience working with Finance and Operations teams.

Qualifications

• Relevant Sales/Commercial related degree or diploma preferred.

Languages

• Fluent in English and French

Our client in the healthcare sector is looking for a Marketing & Communication Manager.

Job description

• Strategic Communication: Take charge of all communication facets for the company’s brand, encompassing corporate communications, brand messaging for both B2B and B2C audiences, and crisis communication management.
• Execution Excellence: Demonstrate self-motivation, organizational prowess, and unwavering energy in executing marketing and communication plans, ensuring adherence to deadlines and key performance indicators with a commitment to maintaining high-quality standards.
• Brand Activation: Inject vitality into the brand through dynamic event planning and marketing initiatives, fostering engagement and resonance with the target audience.
• Collaborative Leadership: Thrive as a team player, fostering strong relationships with internal and external stakeholders to ensure seamless communication and alignment of objectives.
• Solution-Oriented Approach: Leverage of experience and proactive problem-solving skills to drive decisions that harmonize tasks, workflows, and processes with overarching organizational goals.

Qualification/Experience/Profile

• Bachelor’s degree in marketing, Communications, Business Administration, or a related field (master’s degree preferred).
• Minimum of 5 years of experience in marketing and communications, with at least 2 years in a managerial role.
• Proven track record in developing and executing successful marketing and communication strategies.
• Strong organizational and interpersonal skills with the ability to manage multiple tasks and priorities simultaneously.
• Excellent written and verbal communication skills, with keen attention to detail.
• Strong understanding of marketing tools and techniques, including digital marketing.
• Ability to work in a fast-paced environment and manage multiple projects simultaneously.
• Experience in the health and life sciences industry (medical, pharma, labs, etc.) is a plus.
• Knowledgeable about digital marketing tools and platforms
• Project management skills.

Proactive Talent Solutions reserves the right:

To call only the shortlisted candidates for interview.

Not to make any appointment following this advertisement nor to assign any reason whatsoever for accepting or rejecting any candidate.

Our client, part of a large group, is seeking for a motivated Procurement Coordinator to collaborate with their Procurement Manager.

In this role, you'll be instrumental in shaping and executing procurement strategies that support the overall objectives of the Group and its subsidiaries.

Role and Responsibilities

Oversee and coordinate the procurement activities of the company and sister companies.

• Negotiate contracts with suppliers and maintain strong professional relationships.

• Monitor market trends and perform cost analysis to achieve cost-effective procurement.

• Lead, mentor and coach a team of procurement professionals, fostering a collaborative and high-performing environment.

• Ensure compliance with Quality standards and other regulatory requirements.

• Demonstrate strong supplier management skills, with a focus on building and maintaining strategic partnerships.

• Proficient in the use of ERP systems to streamline procurement processes.

• Employ strong analytical skills to evaluate procurement metrics and data for strategic planning.

• Manage the operations of a small store, ensuring efficient inventory control and storage solutions.

Profile

• Diploma in CIPS or Bachelor’s degree in Business Administration, Supply Chain Management in a related field will be an advantage.

• Proven experience of 5 years in Procurement, Inventory management and supplier management.

• Proficiency in Microsoft Office tools such as Excel and PowerPoint are important

• In-depth knowledge of international trade, freight operations, and shipping regulations.

• Understanding of ISO standards and their application in procurement processes will be an advantage.

• Knowledge of advanced data analysis tools such as Power BI will be an advantage.

Proactive Talent Solutions reserves the right:

To call only the shortlisted candidates for interview.

Not to make any appointment following this advertisement nor to assign any reason whatsoever for accepting or rejecting any candidate.