Job Description

Our client part of a well-known group is looking for a Credit Controller to:

Mission:

• Recover late payments from Debtors,
• Assess the credit worthiness of a customer by collecting and analysing financial data
• Assist the Accounts and Finance department in recovering payments

Main Activities & Responsibilities:

Measures of Control

• Control the credit risks/limit and advise Management accordingly
• Manage the timely and effective collection of all debts and payments
• Issue letters of different severity as and when required
• Liaise and follow up with Sales Team with regards to cash collections and proper measures of debt collection process.
• Perform daily reconciliation of Salesmen cash collection
• Circulate weekly Blocked Accounts
• Liaise with the Group’s Credit Manager for legal actions as and when required
• Assist the Group’s Credit Manager regarding files to be followed with Attorney and update the Litigation Log.
• Provide status to Management and advise on the remedial actions

 Customer Service

• Ensure Collections & Recoveries actions of the Company via phone calls, e-mails and meetings with special attention to the flow rate and DSO.
• Handle the follow up of debtors’ ageing; having solid negotiations for payments, following promises to pay and report reason of default.
• Send customer Statement of Account.
• Maintain a professional standard in customer relationship.
• Maintain the disputes & discrepancy Log
• Escalate critical accounts requiring supervisory advice prior to organising meetings with customers.
• Visit debtors for reconciliation of disputed amount on timely basis
• Make recommendation on the customer portfolio movement and execute as per Management’s decision.

Procedures and Policies

• Create procedures and policies with regards to effective credit control
• Ensure credit and collection policies and procedures are followed
• Assist in taking actions against the customers who do not abide by the credit facilities time frame

Collaboration

• Ensure proper control and compliance with regards to the Accounts and Finance activities
• Provide assistance to auditors upon request
• Share and collaborate with the staff

Administration

• Input customer receipts and allocation in the accounting system
• Perform day to day financial transactions, including credit notes, returned cheques, journal entries and other
• Provide monthly ECL calculation and issuance of credit notes
• Ensure that all documentation is updated and filed
• Keep track of Internet banking transactions to ensure appropriate actions are taken on the system
• Ensure the reconciliation of statements of accounts with debtors’ ledgers and advise on any discrepancies

Health & Safety Management

• Complies with Health & Safety Management by:
• Abiding by Policies and following Procedures scrupulously
• Having a knowledge of the main requirements of standards and advisories
• Reporting any dangerous situation, near misses or unsafe act/condition to management
• Leading or attending tool- box talks organized by your department
• Maintaining all PPE issued to you by the company
• Participating in the risk analysis of activities performed by you, as and when required
• Keeping management informed of all new work process put in place in your department to enable a proper risk analysis

PROFILE

Educational Background / Qualifications:

• Bachelor’s degree in accounting and finance

Experience required:

• At least 5 years in a similar position

Competency profile:

Technical competencies

• Accounting and Financial background
• Knowledge of accounting software
• Technical ability to assess credit worthiness of a company/customer
• Proficiency in MS Office

Behavioral competencies

• Excellent communication skills
• Negotiating skills
• Ability to deal with difficult customers
• People Management skills
• Decision making
• Ability to manage stress
• Analytical skills
• Focused
• Multitasking

Proactive Talent Solutions reserves the right: 

To call only the shortlisted candidates for interview.

Not to make any appointment following this advertisement nor to assign any reason whatsoever for accepting or rejecting any candidate.