Job title: Operations Manager
Job type: Permanent
Emp type: Full-time
Salary type: Annual
Location: Plaines Wilhems
Job published: 04/07/2025
Job ID: 45608
Contact name: Ridwan Jadhakhan

Job Description

 

Our client is a well-known player on the island and is part of a large Group of companies, with over 125 years of existence. They are currently looking for an Operations Manager.

 

Overall Purpose

To lead and manage day-to-day operations across all sites, ensuring the effective functioning of warehousing, logistics, garage, and refrigeration departments. The Operations Manager is responsible for delivering cost-efficient, high-performance operations while driving continuous improvement, optimizing resources, ensuring compliance, and developing teams to achieve business goals.

 

Key Responsibilities:

Operational Leadership

  • Oversee daily operations across all sites and departments: warehousing, logistics, garage, and refrigeration.
  • Ensure smooth coordination between departments for timely and accurate execution of operational plans.
  • Monitor KPIs across functions to ensure high service levels and operational excellence.

Team & Resource Management

  • Lead, develop, and manage site managers, department heads, and operational staff.
  • Hire, onboard, and train team members to build a high-performing workforce.
  • Promote a culture of accountability, safety, and continuous improvement.
  • Ensure optimal manpower planning based on business needs and operational demands.

Efficiency & Cost Control

  • Ensure efficient utilization of vehicles, equipment, manpower, and space across all operations.
  • Identify and implement cost-saving initiatives without compromising service quality.
  • Develop and manage operational budgets, track expenditures, and control variances.

Improvement Projects

  • Drive and implement operational improvement and automation projects.
  • Standardize processes across all sites and departments to improve consistency and productivity.
  • Lead cross-functional initiatives to enhance operational reliability and responsiveness.

 

Compliance & Safety

  • Ensure adherence to company policies, food safety standards (e.g. HACCP), and health and safety regulations.
  • Conduct audits and reviews to maintain compliance and promote operational discipline.
  • Monitor and improve housekeeping and workplace organization (5S) across all sites.

Communication & Reporting

  • Provide regular performance and operational updates to senior management.
  • Ensure effective communication across all levels of the organization.
  • Maintain visibility of operational risks and escalate major issues with mitigation plans.

Key Competencies

  • Strategic thinking and hands-on execution
  • Strong leadership and team development skills
  • Excellent organizational and project management abilities
  • Analytical mindset with a focus on data-driven decision-making
  • Strong interpersonal and communication skills
  • High resilience and ability to perform under pressure
  • Results-driven with a focus on efficiency and continuous improvement

 

Preferred Qualifications:

  • Degree in Operations Management, Supply Chain, Logistics, Engineering, or related field.
  • Minimum 710 yearsexperience in a similar operational leadership role, preferably in FMCG, manufacturing, or distribution.
  • Proven experience managing multi-site operations and cross-functional teams.
  • Strong knowledge of warehousing, logistics, maintenance (garage), and refrigeration.
  • Experience in managing budgets, cost control, and performance KPIs.

If you think that you have the right profile for this position, please apply.

 

 

Proactive reserves the right: 

  • To call only the shortlisted candidates for interview. 
  • Not to make any appointment following this advertisement nor to assign any reason whatsoever for accepting or rejecting any candidate.