Our client is recruiting a Customer Service (In Patient).

Reporting to the Team Leader/ Manager.

Main duties and Responsibilities

Claim handling: Clinic admission notifications, filtering, coding, verification, data capture and processing of Claims
Liaise with Service Providers and Medical Consultants
Guide / Coach Claims Teams with respect to the medical aspects of claims
Assist In-Patient team in claims handling: input, verify & review data on IT system
Provide assistance and information to clients and doctors at clinics’ help desk
Follow-up of incoming calls, mails and queries in a timely manner
Communicate with PCL and respond to PCL queries
Send weekly & monthly bordereaux and claims history to clients
Liaise with the different stakeholders and department teams
Liaise with in-house Medical Officers
Provide feedback to Coordinators/ Claims Executive and assist them in daily duties
Any other cognate duties that may arise

Qualification & Experience :

Proactive reserves the right:

To call only the shortlisted candidates for interview.
Not to make any appointment following this advertisement nor to assign any reason whatsoever for accepting or rejecting any candidate.