Our client is recruiting a Technical Sales Engineer (PV)

Job purpose:

The job purpose of the Technical Sales Engineer is to provide pre and post sales technical advice and support about products.

Operations

Key Responsibilities

• Promote the sale of the company’s products and services.
• Prepare and deliver technical presentations that explain the products and services to customers and prospective customers.
• Understand customer requirements and product configurations to provide sales support and meet customer needs.
• Confer with customers and prospective customers and the technical team to assess equipment needs and system requirements.
• Negotiate and finalise sales deals.
• Report and communicate with Management on sales-related and market information.

Customer Satisfaction

• Build and maintain strong relationships with new and existing clients, understanding their needs and providing appropriate product recommendations.
• Coordinates with teams to ensure proper customer service.
• Manage and provide solutions to all issues related to customer satisfaction.
• Updates job knowledge by studying new product descriptions.
• Meets or exceeds company sales objectives and target.

Work environment / Health & Safety

• Ensure that the workplace is clean and tidy.
• Adhere to company health and safety policies, practice.
• Maintaining a positive and professional attitude.

Any other duties assigned by the management.

Qualifications, Profile, Skills And Experience

• Minimum of 3-4 years of experience in selling PV Solutions
• Knowledge of the local utility grid codes
• Knowledge of different PV technologies and providers
• Experience in selling and implementing both individual PV solutions and Farm based PV Solutions
• Knowledge on renewal energy solutions products and services
• Strong interpersonal and communication skills, fluent in English and French (written and oral)
• Being attentive to detail and thorough in tasks completion
• Able to deal calmly and effectively with stressful situations
• Any equivalent combination of education and experience

Proactive Talent Solutions reserves the right:

To call only the shortlisted candidates for interview.

Not to make any appointment following this advertisement nor to assign any reason whatsoever for accepting or rejecting any candidate.

Our client is recruiting a Customer Experience Consultant (Temporary)

Mission:

Customer Experience includes roles that provide services to customers once they are onboarded. Activities may include the following (but are not limited to):

• Customer channel management
• Case Management
• Customer onboarding and relationship management
• Contract and dispute management
• and more.
• Perform highly specific task or tasks of limited scope and responsibility that have well-defined processes and procedures and readily available instructions.

Candidate Profile:

• Holder of a Higher School Certificate
• 1-2 years working experience in a customer service role
• Good communication Skills
• Knowledge of Microsoft office is an advantage

Proactive Talent Solutions reserves the right:

To call only the shortlisted candidates for interview.

Not to make any appointment following this advertisement nor to assign any reason whatsoever for accepting or rejecting any candidate.