Job title: Production & Quality Officer
Job type: Permanent
Emp type: Full-time
Salary type: Monthly
Location: Port Louis
Job published: 19/09/2023
Job ID: 40667
Contact name: Martine Leung

Job Description

Our Client in the Manufacturing sector is looking for a Production & Quality Officer


  • To oversee & monitor the production process & draw a production schedule on a daily basis  and as needed
  • To ensure that the production is cost effective with low over time and high efficiency rates
  • To closely monitor products standards and ISO & HACCP procedures and to implement technical and quality instructions as and when required
  • To make sure that products are produced on time and are of good quality, and correct quantity produced
  • To estimate cost / cycle times and to implement setting up of quality standards
  • To optimise the human resources and material resources
  • Daily monitoring of leaves and control of absences
  • To maintain high discipline level in the factory
  • To maintain high level of housekeeping on production floor and in the yard
  • To follow up on customer complaints and implement preventive and corrective actions as and when required
  • To participate in the selection of new equipment
  • To liaise with suppliers (local & external) for spare parts & raw materials and to maintain reasonable stock level with accurate stock and cost control
  • To ensure proper coordination with efficient and quick replies to correspondences and email from different departments and Management
  • To update and follow-up maintenance tasks and planning of all production equipment and buildings
  • To evaluate/recommend subcontractors and to do follow up of production and quality of jobs given
  • To participate in Safety &Health committee and ensure that guidelines and recommendations are followed and implemented. To be responsible of safety and health of workers during working hours
  • To implement the company’s policies and objectives,  and to supervise and motivate production and quality team to achieve targets
  • To give adequate supports to production and quality team
  • To ensure proper factory shut down in case of emergency, cyclone and end of year closure
  • To review and monitor employee’s performance at least once a year
  • Establish and implement management systems, standards and ensure continual improvement of same
  • Translate quality systems requirements into operational parameters and ensure compliance to same
  • Monitor performance of products at all stages from design to production
  • Responsible for Quality Control/ Quality Assurance across product lines
  • Lead the Quality Team in trouble shooting problems
  • Participate in the development of product specifications
  • Identify critical points in the manufacturing process and determine control measures to be implemented at these points
  • Prepare reports regarding nonconforming products or processes, daily production quality, root cause analyses
  • Investigate customer complaints regarding quality issues and come up with solutions
  • Ensure that the organization is compliant to applicable legal requirements
  • Monitor the implementation of OSHA requirements within the organization
  • Keeping accurate document and perform statistical analysis
  • Attend meetings and submit reports
  • Perform internal audits
  • Liaise with customers on quality related issues
  • Maintain the documentations for the management systems in place updated
  • Train personnel in the implementation of documented management systems
  • Liaise with the certification body on certification matters
  • Any other cognate duties

Skills and Qualifications

  • Minimum of 5 years proven experience in a Quality Control/ Quality Assurance/ process related environment, preferably in a Manufacturing/ Production environment
  • Degree in Production Management, Quality or relevant field 
  • Thorough knowledge of Production process, QMS, EMS, Food Safety, and auditing standards
  • Previous experience in auditing management systems
  • Training experience
  • Strong organizational and planning skills
  • Computer proficient and at ease with MS Office
  • Good communication, interpersonal and listening skills
  • Meticulous with a high level of attention to details
  • Problem solving attributes
  • Ability to take initiatives and responsibilities
  • Ability to work under pressure
  • Ability to interact with personnel at various levels including operatives


Proactive Talent Solutions reserves the right:

To call only the shortlisted candidates for interview.

Not to make any appointment following this advertisement nor to assign any reason whatsoever for accepting or rejecting any candidate.