Job title: Senior/Lead Merchandiser
Job type: Permanent
Emp type: Full-time
Expertise: Supply Chain Management
Salary type: Monthly
Location: Port Louis
Job published: 22/11/2022
Job ID: 40301
Contact name: Stéphani Modeste-Rouget

Job Description

Our client is recruiting a Senior/Lead Merchandiser

Main responsibilities:

  • Manage a team of 5 Customer Service Officers through the order management process (from order confirmation to delivery to customers)
  • Review, assess and implement best operational and management practices that will improve the efficiency of the team individually and collectively
  • Manage the KPI’s of the team 
  • Monitor, train and coach the team.
  • Monitor the different dashboards with accurate and up-to-date information for effective and efficient reporting and decision-making 
  • Participate to the setting-up of the new ERP system from conception to implementation (quotation sheet, sales contract)


  • A diploma in Sales Marketing would be an advantage
  • Experience in leading a team of merchandisers
  • Dynamic and proactive
  • Well versed with ERP as well as International customers.

Proactive reserves the right:

To call only the shortlisted candidates for interview.

Not to make any appointment following this advertisement nor to assign any reason whatsoever for accepting or rejecting any candidate.